To ensure that the Federal Communications Commission (FCC) and those parties that provide life-saving crisis intervention services to people calling the 988 Suicide & Crisis Lifeline (988 Lifeline), which includes the Veterans Crisis Lifeline, receive timely and actionable information about 988 service outages that potentially affect those services' ability to meet the immediate health needs of people in suicidal crisis and mental health distress, the FCC released a proposed rule for 988 outage notifications, and Vibrant's Public Policy Department sprung into action.
They prepared a Background and FAQs Factsheet and a sample template for crisis center advocates to customize and send to Secretary Dortch to let her know their views. Crisis center advocates could weigh in on the proposal through May 8th.